RETURNS AND REFUND POLICY

If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it including all tags. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your
returned item and notify you on the status of your refund. If your return is approved, we will
initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item or you can return your item in person at:

Mt Eliza Cricket Club
401 Wooralla Drive Mt Eliza, Vic. 3913

Contact Us

Please contact us to confirm product drop off time or if you have any other queries:

mountiesshop@mtelizacricketclub.com.au